Terms of service

TERMS OF SERVICE

Overview

By accessing KeyCuddles.store or purchasing from our store, you agree to these Terms of Service.

If you do not agree with these terms, please do not use our website or services.

Website Use

You may not use our website for illegal, fraudulent, harmful, or unauthorized activities.

You must not:

  • Submit false information;
  • Attempt to access restricted areas;
  • Upload malware or harmful code;
  • Copy website content without permission;
  • Interfere with website security;
  • Place fraudulent orders.

Product Information

We make reasonable efforts to provide accurate product descriptions, images, colors, sizes, and prices.

However, minor differences may occur because of screen settings, lighting, photography, or production variations.

Prices and Payments

Prices may change without notice.

Customers must provide accurate billing and payment information. By placing an order, you authorize payment for the total amount shown at checkout.

Order Acceptance

We may refuse or cancel an order because of:

  • Product unavailability;
  • Incorrect pricing;
  • Payment failure;
  • Suspected fraud;
  • Incorrect customer information;
  • Shipping restrictions.

If payment has already been collected, the applicable amount will be refunded.

Shipping

We provide free worldwide shipping.

Estimated delivery is 7–10 business days after processing. Delivery times may be affected by customs, weather, holidays, or carrier delays.

Returns and Refunds

Eligible products may be returned free of charge within 30 days of delivery under our Return & Refund Policy.

Intellectual Property

All website content, including text, logos, graphics, images, and product descriptions, belongs to KeyCuddles or its licensors.

It may not be copied, modified, or used commercially without permission.

Limitation of Liability

To the extent permitted by law, KeyCuddles is not responsible for indirect losses, delivery delays outside our control, website interruptions, or product misuse.

Governing Law

These terms are governed by the laws of Ontario and the applicable federal laws of Canada.

Changes

We may update these terms at any time. Changes become effective when published on our website.

Contact

Email: support@KeyCuddles.store
Phone: (888) 652-5320